Request for Proposals (RFP)- Develop and Launch Digital Justice Hub Platform

RFP Title: Develop and Launch Digital Justice Hub Platform

Prime Award No.: Justice Bootcamps

Contracting Entity: Project Expedite Justice (PEJ)

Type of Award: Fixed Price Contract

Maximum Contract Value: USD equivalent of $250,000, inclusive of all applicable taxes and fees

Deadline for Proposals’ Submission: 23:59 Ukraine Time; September 1, 2026

Point of Contact: olesia@projectexpeditejustice.org

Introduction

Project Expedite Justice (PEJ), founded in 2016, is a United States-based NGO with a 501(c)(3) charitable organization designation. PEJ's mission is to use all available legal options to seek justice for individuals inadequately protected under the law, who cannot access legal resources, and who are exploited by governments, corporations, or others. As part of this mission, we partner with and train local lawyers and investigators to collect, analyze, and preserve evidence in accordance with international legal standards. We further build local capabilities and advance the justice process through case-specific mentoring and strategic guidance to local legal practitioners and investigators.

PEJ is seeking an offeror (or team of offerors) to design and launch a Digital Justice Hub (DJH) in support of the Justice Bootcamps project. The DJH will serve as a national repository of courses and resources for investigating and prosecuting war crimes and crimes against humanity, supporting ongoing, sustainable access to these materials for all Ukrainian justice actors after the project is complete.

For purposes of this RFP, an offeror may be a single entity or a team of entities comprising a lead offeror together with one or more partner firms and/or subcontractors. Where a team submits a proposal, one entity must be identified as the lead offeror and proposed contracting party and will assume overall responsibility for coordinating and delivering the work. PEJ does not require participating entities to establish a separate joint-venture legal entity.

To establish the Hub, the offeror shall deliver two integrated workstreams:

1) design, configure, develop, test, and launch the Digital Justice Hub online platform; and

2) transform PEJ-approved source materials and subject matter expertise into a defined package of online courses and practical resources.

PEJ and its designated subject matter experts will provide the substantive technical expertise and retain final authority over legal accuracy. The contractor will be responsible for instructional design, content structuring, scripting and storyboarding, audiovisual and graphic production, assessment development, technical integration, and quality assurance.

1. Project Background and Contract Objective

PEJ is seeking a company to design and launch a Digital Justice Hub (DJH) in support of the Justice Bootcamps project. The DJH will serve as a national repository of courses and resources for investigating and prosecuting war crimes and crimes against humanity, supporting ongoing, sustainable access to these materials for all Ukrainian justice actors after the project is complete.

1.A Project background

The Justice Bootcamps project supports justice actors in four frontline oblasts through needs-driven training, technical assistance, mentoring, and access to practical tools. The project’s second goal is to institutionalize investigative and prosecutorial knowledge so that Ukrainian institutions can sustain and expand specialized learning after the project ends.

The DJH will serve as a national repository of courses and practical resources for investigating, prosecuting, and adjudicating war crimes and crimes against humanity. It is intended to address fragmented training, high personnel turnover, scheduling constraints, and unequal access to specialized knowledge. The DJH is expected to remain a living resource that can be updated as law, practice, and institutional needs evolve.

PEJ intends to develop the DJH in partnership with a PEJ-designated Ukrainian institutions. The platform is intended to be hosted and controlled as a state-owned or state-administered digital platform.

1.B Contract objective

The contract objective is to design, develop, test, populate, deploy, document, and support the institutional transfer of a secure national digital learning and knowledge-management platform that can be independently administered, updated, and sustained by a PEJ-designated Ukrainian institution without continuing dependence on the contractor.

The contractor will work under PEJ’s direction and in close coordination with  PEJ, representative justice-sector users, subject-matter experts, and PEJ’s educational and technical personnel. The contractor will use an iterative approach, with usable components available for testing during the early stages of implementation and improvements incorporated throughout the contract period.

For purposes of this RFP, institutional ownership and control mean that PEJ and/or the designated Ukrainian institution will ultimately control the platform’s administrative accounts, data, domain and hosting accounts, source-code repositories, configurations, course packages, documentation, and other assets required for independent operation and future migration.

PEJ is technology-neutral. Offerors may propose the configuration or customization of an existing platform or a custom-developed solution, provided that the proposed approach satisfies the RFP and end-partner requirements regarding security, ownership, portability, sustainability, and avoidance of vendor lock-in.

Intended users

• Prosecutors and prosecution-support personnel.

• Police investigators and analysts.

• SSU investigators and relevant personnel.

• Judges and judicial personnel, as approved.

• Other Ukrainian justice actors approved by PEJ and the designated institutional owner.

Access rights, user-registration and approval processes, course assignment, and any restrictions applicable to particular user groups or resources will be confirmed during the inception and requirements-validation stages.

Anticipated Initial Content Areas

The initial content will include online courses and practical resources addressing OSINT practices and the investigation, prosecution, and adjudication of war crimes and crimes against humanity. Content will be based on PEJ’s technical expertise and national standardization needs and may draw from Justice Bootcamps, Cross-Oblast Workshops, and other PEJ-approved resources. Final course topics, audiences, and learning objectives will be confirmed by PEJ during implementation.

2. Scope of Work

The contractor will provide an integrated team and assume responsibility for managing all technical and production work necessary to deliver the accepted DJH.

The DJH is envisioned as a secure digital learning and professional knowledge-management platform for Ukrainian justice actors. It will combine:

• An online learning function for authorized users to access courses, instructional media, exercises, scenarios, assessments, and completion records;

• A searchable resource library containing PEJ-approved legal, investigative, and practical materials organized through categories, tags, metadata, and search tools;

• Administrative and content-management functions that designated persons can use to manage users, courses, resources, permissions, basic reporting, and future content updates.

Offerors should propose a practical, standalone base solution capable of supporting the minimum functions described below within the available budget and implementation period. Detailed workflows, user permissions, reporting requirements, and configuration decisions will be validated with PEJ, the designated institutional partner, and representative users during inception.

For the purposes of preparing proposals, offerors should assume that the DJH will:

• Operate as a standalone platform under a dedicated domain;

• Be hosted in Ukraine;

• Provide Ukrainian-language user and administrative interfaces;

• Support secure user accounts, online course delivery, assessments, progress and completion tracking, a searchable resource library, and administrative content management;

• Include basic administrative reporting on users, course participation and completion, assessment results, and platform usage;

• Support mobile and tablet access, low-bandwidth conditions, data export, future expansion, and migration; and

• Be transferred to and capable of being independently administrated by PEJ’s designated Ukrainian institutional partner.

• The platform must support Ukrainian-language use, mobile and tablet access, low-bandwidth conditions, institutional administration, data export, and future migration.

The DJH is not intended to function as an active criminal case-management system or repository for evidence or identifiable active-case information. Offerors should base their proposals on the assumption that the platform will contain training, professional-reference, and practical resource materials.

The scope includes the following interdependent workstreams.

Product management and delivery

• Implement a practical project management and delivery approach appropriate to the scope, budget, and implementation period. This may be through Agile or other project management tools that allow for frequent client collaboration.

• Maintain a clear implementation plan covering key activities, deliverables, responsibilities, review points, and deadlines.

• Use an approach that provides PEJ and representative users with opportunities to review and test key platform components during development. Agile or sprint-based delivery is preferred, but not required.

• Translate stakeholder and user input into actionable requirements while managing scope through an agreed change-management process.

• Maintain an integrated implementation schedule and provide timely risk, issue, and decision reporting.

User research, information architecture, and UX/UI design

• Conduct structured consultations with PEJ, the designated institutional partner, and representative justice actors.

• Develop information architecture, content taxonomy, navigation, priority user workflows, wireframes, prototypes, responsive interface designs, and a reusable design system. User personas and user journeys may be developed when useful.

• Design for Ukrainian-language use, mobile and tablet access, low-bandwidth operating conditions, accessibility, readability, and practical use by justice-sector professionals.

• Conduct iterative usability testing and incorporate approved findings.

Platform architecture and development

• Design, configure, customize, and/or implement, as appropriate to the proposed solution, maintainable frontend, backend, database, content-management, course-management, search, reporting, and administrative components.

• Implement secure authentication, role-based access, user and content administration, course delivery, assessments, progress tracking, resource management, basic administrative and learning reports, audit logging, data export, backup, and restoration functions.

• Maintain version control, deployment pipelines, release management, test environments, and production environments.

• Design the solution to support transfer, migration, future enhancement, and operation without vendor lock-in.

Cybersecurity, privacy, hosting, and continuity

• Develop and implement an approved security and privacy plan appropriate to the platform’s data classification and risk profile, including secure development, encryption, least-privilege access, multifactor authentication for privileged users, logging, vulnerability management, incident response, backups, and restoration testing. These may need to be aligned with PEJ’s identified partner requirements.

• Host the platform and its primary data in Ukraine. Document all hosting, infrastructure, data flows, subprocessors, third-party services, and data locations. Any hosting or storage outside Ukraine must be disclosed and approved in writing by PEJ.

• Perform or arrange vulnerability scanning and independent penetration testing, or a PEJ-approved equivalent, before production acceptance.

• Provide a business-continuity, backup, disaster-recovery, and migration approach.

E-learning production and course integration

• Establish a standardized digital course-production workflow and reusable course templates.

• Provide instructional design support, content structuring, storyboarding, scripting support, filming, editing, graphics, subtitles, transcripts, assessment configuration, course assembly, quality assurance, and upload services.

• Produce and upload four complete online courses on PEJ-approved topics related to OSINT, war crimes, crimes against humanity, or other approved justice-sector subjects.

• Each course should include, as appropriate to its subject matter, approved learning objectives, a modular course structure, instructional videos or other media, case-based exercises, practical scenarios, an automated assessment, a learner evaluation, and supplementary resources. Courses should be designed to be engaging, interactive, and reinforce key ideas.

• Content will be based on PEJ’s technical expertise and PEJ-approved sourced materials. Materials from the Justice Bootcamps, Cross-Oblast Workshops, and other PEJ-approved resources may be incorporated where appropriate.

• Add content on a rolling basis as platform features become available.

For the purposes of preparing comparable proposals, offerors must propose and price a standard base course model applicable to the four required courses. Proposals must clearly state the assumption included in the fixed price, including anticipated learner time, number of modules, number and approximate length of videos, exercises and scenarios, assessment items, graphic or visual aids, supplementary resources, filming days, language and translation requirements, and included review rounds. Final course topics, structures, and learning objectives will be confirmed with PEJ during inception without materially changing the agreed content-production scope. Formats that will easily allow PEJ’s institutional partners to create future content on their own with minimal costs will be beneficial.

Graphics, visualization, and media asset management

• Develop accessible infographics, diagrams, timelines, process maps, icons, illustrations, learning visuals as appropriate to the approved courses and resources, together with reusable templates.

• Maintain consistent visual identity and instructional presentation across courses and resources.

• Deliver all applicable editable source files, raw footage, project files, masters, transcripts, subtitles, and organized asset archives.

• Apply confidentiality and security requirements to all source and production materials.

Testing, launch, stabilization, and support

• Prepare and execute functional, integration, regression, usability, accessibility, browser/device, performance, security, backup/restoration, and user-acceptance testing.

• Support pilot implementation with representative justice actors and document feedback during development and pilot testing.

• Prepare the production release, technical rehearsal, platform demonstration, onboarding materials, and technical support for the national launch event.

Training, documentation, institutional handover, and sustainability

• Train designated personnel to administer, moderate, update, maintain, and support the platform.

• Deliver complete user, administrator, moderator, content-editor, technical, security, deployment, backup, recovery, and maintenance documentation appropriate to the proposed solution and sufficient for independent operation by the institutional partner.

• Transfer administrative control, repositories, credentials, data, course packages, source files, configurations, licenses, and other assets required for independent operation.

• Prepare and support execution of a sustainability and institutional handover plan.

• Identify and price all recurring operating costs for three years, as further described in this RFP.

Substantive content authority

PEJ and its designated subject-matter experts will retain authority over the legal accuracy, substantive content, learning objectives, and final approval of all instructional materials. The contractor may draft, structure, adapt, and produce materials based on PEJ-approved source materials and subject-matter input but will not independently determine legal positions or create substantive legal guidance (unless expressly included as an optional service). The contractor will provide instructional, technical, production, and editorial support and will not publish any content without PEJ’s written approval.

3. Milestones, Deliverables, and Acceptance

Offerors must map their technical and cost proposals to the milestones below. Dates will be finalized during contract negotiations, but proposals must remain consistent with the requirement that core pilot functionality be available in the first two quarters, courses be integrated on a rolling basis, and final launch and handover occur by the end of the contract period.

The milestones, sequencing, and documentation requirements below represent PEJ’s current anticipated approach and may be refined during contract negotiations and/or inception to align with the selected offeror’s proposed technical solution and implementation methodology. PEJ may agree to equivalent or alternative documentation where appropriate, provided that the agreed approach continues to meet the required outcomes, acceptance requirements, implementation timeline, institutional handover requirements, and overall scope of this RFP. Any material change to the contracted scope, price, or required outcomes will be subject to written agreement between PEJ and the contractor.

Milestone 1 - Inception, Mobilization, and Institutional Alignment

Indicative timing: Within 10 business days after contract signature.

Purpose: Establish the governance, schedule, responsibilities, assumptions, and decision processes required for rapid implementation.

Required outputs:

• Kick-off meeting with PEJ and other designated stakeholders.

• Approved inception report and detailed implementation plan, including schedule, key deliverables, responsibilities, dependencies, review periods, and decision points. The report should include confirmed platform and content-production assumptions, including any approvals required from PEJ, as well as identify risks and issues that could affect delivery.

Minimum acceptance criteria:

• Deliverables are internally consistent and aligned with the work plan and contract end date.

• The schedule provides for an early testable build and pilot-ready core functionality during four months.

• Roles, review periods, dependencies, and escalation paths are clear and approved by PEJ.

Milestone 2 - Validated Requirements, Product Blueprint, Architecture, and Security Design

Indicative timing: within 30 calendar days after contract signature.

Purpose: Translate the project commitments and institutional context into approved, implementation-ready requirements and architecture.

Required outputs:

• Functional and nonfunctional requirements specification with traceability matrix.

• User roles, permissions, personas, journeys, and priority workflows, as relevant.

• Product roadmap, minimum viable product definition, release plan, and prioritized backlog.

• Solution architecture, technology stack, infrastructure diagram, data model, data-flow map, and integration assumptions.

• Hosting, deployment, environment, backup, disaster-recovery, and migration designs.

• Security, privacy, data-classification, secure-development, vulnerability-management, and incident-response plans.

• Content taxonomy, metadata model, resource classification, course structure, and content-governance workflow.

• Licensing and third-party component register, including a preliminary three-year operating-cost model.

• Institutional ownership, administrative control, repository, credential, and transfer model.

Minimum acceptance criteria:

• PEJ approves all mandatory requirements and the minimum viable product.

• The architecture supports scalability, maintainability, data export, migration, and institutional control.

• All essential recurring services and licensing dependencies are disclosed.

• The design does not rely on undisclosed proprietary restrictions or contractor-controlled accounts.

Milestone 3 - UX/UI Design and Validated Interactive Prototype

Indicative timing: September/October 2026.

Purpose: Validate how justice actors and administrators will navigate and use the platform before full implementation.

Required outputs:

• Approved information architecture, site map, navigation, content taxonomy, and search/filter concept.

• Responsive wireframes and high-fidelity designs for all priority user and administrator workflows.

• Interactive prototype covering registration or account creation, course access, resource search, assessments, dashboards, content administration, and user administration.

• Ukrainian-language interface designs and configuration for any additional approved languages.

• Design system, component library, visual style guide, and implementation specifications.

• Accessibility, mobile, tablet, browser, and low-bandwidth design review.

• Initial usability tests with PEJ-approved representative users.

• Prototype testing report, findings log, and revised designs.

Minimum acceptance criteria:

• Priority workflows can be completed by representative users without critical usability failures.

• Designs are responsive and satisfy the agreed accessibility standard.

• PEJ accepts the prototype and implementation specifications in writing.

Milestone 4 - Pilot-Ready Core Platform

Indicative timing: No later than the end of December 2026, with testable increments delivered in earlier waves.

Purpose: Deliver a secure, usable platform containing the core functions required for pilot use.

Required outputs:

• Deployed development, test, and pilot environments, as appropriate to the proposed solution.

• Secure user authentication, password management, privileged-user multifactor authentication, and role-based access control.

• User profiles, user administration, course catalog, enrollment or assignment, learning-module delivery, progress tracking, completion records, and assessment functions.

• Resource library with categories, metadata, tags, filters, full-text or indexed search, previews, and downloads as approved.

• Administrative and moderator dashboards, course and resource authoring/upload tools, content versioning, and basic reports and analytics.

• Support for video, documents, graphics, exercises, practical scenarios, assessments, evaluations, and supplementary resources.

• Responsive Ukrainian-language interface compatible with agreed browsers and devices and designed for agreed low-bandwidth conditions.

• Audit logging, data export, backup, restoration, and system monitoring.

• Source-code repository access, release notes, test evidence, technical documentation, known-issues register, and pilot-readiness report.

Minimum acceptance criteria:

• All mandatory core user stories pass demonstration and test scripts.

• No open critical security vulnerability or critical functional defect.

• Backup and restoration are successfully tested.

• PEJ authorizes pilot use in writing.

Milestone 5 - Rolling Content Production

Indicative timing: October 2026 - May 2027, with content added as soon as relevant functions are available.

Purpose: Populate the platform with standardized digital learning content while the system continues to mature.

Required outputs:

• Approved course-production workflow, templates, editorial process, naming conventions, and quality standards.

• Storyboards, scripts or production plans, recording schedules, graphic plans, assessment blueprints, and content approval records.

• At least four complete PEJ-approved online courses uploaded and operational.

• Instructional videos, case-based exercises, automated assessments, practical scenarios, learner evaluations, and supplementary resources for each course, as applicable.

• Professionally edited and encoded media with approved titles, graphics, subtitles, transcripts, and accessible alternatives.

• Infographics, diagrams, timelines, process maps, icons, learning visuals, and reusable templates.

• Organized archive containing editable design files, raw footage, project files, master files, transcripts, subtitles, course packages, and final published outputs.

• Beta release containing the agreed platform functions and available approved content.

Minimum acceptance criteria:

• At least four courses are complete, technically functional, substantively approved by PEJ, and published in the beta environment.

• Automated assessments score and report correctly.

• Media and visual assets satisfy approved production, branding, accessibility, confidentiality, and technical standards.

• All source and editable files are delivered in organized, reusable formats.

Milestone 6 - Continuous User Testing, UAT, Security Verification, and Remediation

Indicative timing: Testing in every development wave; consolidated acceptance testing before production release.

Purpose: Demonstrate that the platform meets practitioner needs and is secure, stable, accessible, and ready for production.

Required outputs:

• Development wave test results, demonstrations, user-feedback summaries, feedback disposition records, updated backlog, defect register, and release notes.

• Consolidated user-testing and iteration report identifying participants, institutions, scenarios, findings, changes, unresolved issues, and recommendations.

• Functional, integration, regression, browser/device, performance, accessibility, backup/restoration, and user-acceptance test reports.

• Vulnerability scan and independent penetration-test report or PEJ-approved equivalent.

• Security remediation report and updated risk register.

• Production-readiness checklist, data-migration or content-migration report, and rollback plan.

Minimum acceptance criteria:

• Representative justice actors and administrators have participated in PEJ-approved testing.

• All critical and high-severity security findings are resolved or subject to a PEJ-approved mitigation.

• No open critical defects; all high-priority defects are resolved or formally accepted by PEJ.

• PEJ and designated institutional representatives approve production release.

Milestone 7 - Production Launch and Stabilization

Indicative timing: January-May 2027. Purpose: Deploy the live platform, support its national introduction, and ensure stable initial operation.

Required outputs:

• Production deployment in the approved hosting environment.

• Production verification, monitoring, backup, logging, security, and support arrangements.

• Launch readiness report, technical rehearsal, demonstration script, contingency plan, and backup demonstration recording.

• Platform overview, onboarding materials, screenshots, presentation materials, and technical support for the national launch event.

• User invitation, registration, or onboarding workflow as approved.

• Stabilization support, issue triage, defect correction, security remediation, performance tuning, and periodic support reports.

• Final stabilization report and unresolved-issue register.

Minimum acceptance criteria:

• The production platform is available and performs the mandatory functions.

• No open critical defect or unresolved critical security issue.

• The launch demonstration is completed successfully or the platform is otherwise accepted as launch-ready.

• The platform meets the agreed stability and support requirements during the stabilization period.

Milestone 8 - Training, Full Institutional Handover, Sustainability, and Final Acceptance

Indicative timing: January-May 2027, completed before contract closeout.

Purpose: Enable the designated Ukrainian institution to manage the platform independently and sustain it after PEJ’s project ends.

Required outputs:

• At least one hands-on administrator and moderator training, plus additional sessions proposed by the offeror as necessary.

• Training materials, recordings, attendance records, exercises, and competency assessment.

• Administrator, moderator, content-editor, end-user, technical operations, deployment, security, backup, recovery, maintenance, incident-response, and troubleshooting manuals.

• Current system architecture, data model, data-flow, configuration, environment, deployment, integration, and support documentation.

• Transfer of full administrative control, source-code repositories, issue trackers, cloud or hosting accounts, domain/DNS control as applicable, databases, backups, deployment pipelines, credentials, configurations, certificates, licenses, media archives, design files, course packages, and documentation.

• Software bill of materials and complete register of third-party services, licenses, renewal dates, ownership, and recurring costs.

• Approved sustainability plan, three-year operating-cost and renewal schedule, maintenance plan, support escalation matrix, and exit/migration plan.

• Signed handover and final acceptance certificate.

Minimum acceptance criteria:

• Designated administrators demonstrate that they can independently manage users, courses, resources, assessments, reports, moderation, basic settings, and support escalation.

• PEJ and the designated institution control all critical accounts, credentials, repositories, data, and assets.

• The platform can continue operating if the contractor ceases providing services.

• All final documentation and source materials are complete, current, organized, and accepted.

4. Indicative milestone payment allocation

Offerors may recommend a different allocation, but must provide a clear justification. PEJ may revise percentages during negotiations. No payment will be made until the corresponding milestone is accepted in writing.

The anticipated contract period is from approximately September 2026 through May 2027, with all deliverables completed no later than May 30, 2027. Offerors must provide a detailed implementation schedule showing mobilization, development waves, pilot readiness, content production, user testing, production launch, stabilization, and handover.

Please click here to view the Milestones.

5. Maximum Contract Value and Budget Parameters

PEJ has established a maximum total contract value of USD equivalent of  $250,000, inclusive of any taxes and fees.

This ceiling is inclusive of all costs necessary to complete the required work, including personnel, professional fees, subcontractors, project management, design, software development, testing, audiovisual and course production, travel, equipment used by the contractor, deployment, documentation, training, institutional handover, launch support, warranty or stabilization services, taxes, duties, fees, and all other direct or indirect costs.

The ceiling also includes the full cost of the hosting environment and all mandatory infrastructure, licenses, subscriptions, credentials, storage, video delivery, security services, backups, monitoring, domains, certificates, and other operating services required to maintain the Digital Justice Hub for three years from the production launch date.

Offerors are not expected to propose the full ceiling amount and should offer the most cost-effective solution capable of satisfying all RFP requirements. The stated ceiling is not a target price and does not constitute a commitment by PEJ to expend the full amount.

Any proposal exceeding the maximum contract value may be deemed nonresponsive and excluded from further consideration.

For budgeting and evaluation purposes, PEJ anticipates that approximately USD equivalent of $10,000 of the total ceiling may be allocated to three years of hosting and mandatory operating services. Offerors must nevertheless propose and justify their own three-year operating cost based on the proposed technical solution.

6. Proposal Instructions and Requirements

Proposals must be submitted in English and organized in the sequence below. Offerors may attach Ukrainian-language supporting documents where necessary, accompanied by an English explanation.

PEJ recognizes the relatively short proposal period and encourages concise, practical proposals focused on the offeror’s proposed solution, relevant experience, team, implementation approach, and cost. PEJ will evaluate proposals based on substance rather than length or presentation quality and may request clarifications or additional documentation from shortlisted offerors as needed.

Cover letter and offer validity

• Signed cover letter identifying the legal entity, authorized representative, primary contact, proposed contract price, period for which the offer remains valid, and disclosure of any real or perceived conflicts of interest.

Organizational profile and relevant experience

• Brief organizational profile, legal status, ownership, registration, office locations, and operational capacity in Ukraine.

• Brief description of relevant experience delivering comparable digital learning, knowledge-management, or public-sector platforms and/or e-learning content.

• Description of up to three relevant assignments noting dates, scope, results, live URLs where appropriate, and the offeror’s specific role.

• Where a team of entities is proposed, briefly identify the relevant experience and role of each partner firm.

Understanding and technical approach

Provide a concise description of the proposed approach addressing the following, at a sufficient level for PEJ to understand and evaluate the proposed solution:

• Understanding of the DJH’s purpose, users, institutional context, grant commitments, and sustainability requirements.

• High-level proposed platform solution, technology approach, hosting model, security approach, licensing model, and ownership/transfer model.

• Approach to user-centered design, testing, accessibility, low-bandwidth use, and Ukrainian-language delivery.

• E-learning, instructional design, filming, editing, graphics, assessment, and content-integration approach.

• Approach to three-year operating continuity, institutional training, handover, warranty, and optional post-contract support.

Team and management structure

• Brief description or diagram/organization chart of the proposed team structure, including the lead offeror, partner firms, and identification of the proposed contract manager.

• CVs or brief biographies demonstrating relevant qualifications and experience of key personnel responsible for the principal platform development and content production functions.

• Availability and location of personnel during the anticipated implementation period.

Work samples and demonstrations

• Links or access to up to three comparable platforms and relevant design, technical, course, video, or visualization samples.

• PEJ may request a live demonstration, technical interview, or presentation from shortlisted offerors.

7. Cost proposal

The offeror’s total proposed fixed price must not exceed USD $250,000. The sum of all mandatory cost elements, including three years of hosting and mandatory operating services, must equal the total fixed contract price and remain within this ceiling.

• Total fixed price, inclusive of applicable taxes and fees unless separately identified.

• Fixed price for each milestone.

• Separate identification of:

  • Platform design/development

  • Course/content production

  • Three-year hosting and mandatory operating costs

  • Any optional services

• Key pricing assumptions

• Optional/unit rates where relevant, particularly for additional courses or content beyond the base package.

• Applicable taxes and fees

8. Submission checklist

☐ Signed cover letter.

☐ Technical proposal.

☐ Team structure and CVs.

☐ Relevant experience.

☐ Work samples.

☐ Detailed cost proposal.

If requested, offerors may need to provide:

☐ Certificate of registration and requested corporate documents.

☐ Disclosure of subcontractors, conflicts, sanctions, and debarment status.